Returns & Exchanges

At The La, we want you to be completely satisfied with your purchase. If your new fashion piece isn't the perfect fit, you can return or exchange eligible items within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Prepare Your Package

    Securely pack the items in their original packaging with all tags attached to ensure the return is accepted and processed quickly.

  • 3.
    Ship It Back

    Print the prepaid shipping label provided through our portal and drop off your package at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our team inspects your return, your refund or exchange will be processed within 5-7 business days to your original payment method.